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terms and conditions

  • These conditions of sale supersede all previous agreements

  • All invoices are to be paid in full, 30 days from the date of invoice unless otherwise agreed

  • All prices quoted or listed are exclusive of VAT and are subject to change without notification

  • All machines, including non-returnable packing, are delivered carriage paid (2 day service) to destinations within the British mainland. (Minimum order value £250)

  • Carriage is charged at cost to all destinations in Northern Ireland, Isle of Man, Isle of Wight, Scottish Isles, Scottish Highlands, Channel islands and Eire (some Scottish mainland destinations are also chargeable, please enquire with the sales office)

  • Delivery will be charged on all equipment orders of £250 or less (10% of net value)

  • Express or special delivery services are chargeable

  • Metcalfe is not responsible for any damage or loss incurred while merchandise is in the hands of the carrier. (please inform Metcalfe of any damage or loss immediately) All consignments must be checked for damage on delivery and signed for as damaged if carrier refuses to wait

  • The title of all goods remain vested in Metcalfe Catering Equipment Ltd and shall not pass to the buyer or the buyer's customer until all debts owed to Metcalfe, including any existing balances are paid in full. Metcalfe reserve the right to reclaim any goods that remain unpaid under this clause.

  • No goods may be returned without authorisation from Metcalfe. Any goods returned without authorisation will be refused and returned to sender

  • Any order supplied correctly will be subject to a 15% handling fee if returned

  • Special orders are non returnable

  • Prices for export orders available on request

  • Metcalfe will not be held responsible for any losses incurred in the unlikely event of equipment malfunction

  • All discounts offered are settlement discounts and therefore Metcalfe reserve the right to revoke all discounts in the event of late account settlement

By placing an order with Metcalfe Catering Equipment Limited you are entering into a contract bound by the above warranty and terms and conditions.

Illustrations in this catalogue are for guidance only and remain subject to change without prior notice. Please contact the sales office for full specifications and configurations.

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