“I wanted to take a moment to personally thank you for your invaluable support during our Deal Development Days this week. Your active participation and commitment were instrumental in making this event a success. 

We truly value the partnership we have with you, and your contributions continue to play a vital role in our collective success. Collaborating with you is always a rewarding experience, and we appreciate the trust and dedication you bring to every interaction.

Thank you once again for your support, and we look forward to many more successful ventures together.”

Chris Bonner

Executive Chef & Nutrition and Hydration Lead

HC-One Limited

"We are writing to thank you for your time and contribution to make the NACC Training and Development Forum 2024 a successful event!

Your session made a huge impact to the programme and has left our attendees with some great ideas and knowledge to take back to their care establishments. 

We have had some wonderful feedback and would truly like to thank you. 

Many thanks" 

Callie Mead

Event Manager

McCullough Moore

“I have received a very positive email notifying me of the high service levels that your team have provided and maintained.

I just wanted to take a moment to personally thank you, Lee and your teams, it's not often I get positive feedback about a company, what makes it more special for me is that their email was not prompted, she wrote it in her own time and off her own back.  The Metcalfe magic is real.

Once again, thank you very much.”

A.B.  C.F.S.P.

Heavy Equipment Buyer

Sioned in our Sales Department is renowned for her exceptional customer service.  This is what some of our lovely customers had to say: 

“Thank you so much, you are one of the best customer care people I have spoken to, very helpful!!”

“Just a quick note to say what great service you offered us last week and we received the blade and sharpener the next day.  You were also extremely helpful on the phone and email.”

"Thank you so very much.  This is the one.  You have been so helpful.”

A sample of emails regularly received by Martyn in our Service Department:

“If only everyone I contacted was as competent as you!  Wonderful stuff.”