At Metcalfe we are proud of our long history of manufacturing and distribution of professional, high quality food preparation equipment which is built to last in tough foodservice environments.

All Metcalfe products are guaranteed against defects in material and workmanship for a period of one year from date of invoice, unless specified otherwise.

Occasionally, despite our vigorous checks and dedication to quality and longevity, there might be times when our customers require warranty service, repair or spare parts. As part of our commitment to quality we offer all our customers a dedicated after sales service department to deal with any warranty and service requirements.

We also stock 1000s of spare parts to support our customers and our products.

For all warranty, service and repair enquiries please complete the contact form or, if you would prefer, you can call, email or WhatsApp us.  All the details can be found below.

Please note that if you have the model or product code of your machine and its serial number to hand it will help us expedite your enquiry.

Book a service or repair

Please fill out the form below and we will be in touch as soon as we can.