terms and conditions

  • All invoices are to be paid in full, 30 days from the date of invoice unless otherwise agreed

  • All prices quoted or listed are exclusive of VAT and are subject to change without notification

  • The title of all goods remains vested in Metcalfe Catering Equipment Ltd and shall not pass to the buyer or the buyer's customer until all debts owed to Metcalfe, including any existing balances are paid in full. Metcalfe reserve the right to reclaim any goods that remain unpaid under this clause.

  • No goods may be returned without authorisation from Metcalfe. Any goods returned without authorisation will be refused and returned to sender

  • Any order supplied correctly will be subject to a 15% handling fee if returned within 4 weeks of purchase – goods are non-returnable after 4 weeks

  • Special orders and used goods are non-returnable

  • Prices for export orders will be quoted 'ex-works' and are available on request

  • Metcalfe will not be held responsible for any losses incurred in the unlikely event of equipment malfunction

  • All discounts offered are settlement discounts and therefore Metcalfe reserve the right to revoke all discounts in the event of late account settlement

By placing an order with Metcalfe Catering Equipment Limited you are entering into a contract bound by the warranty and terms and conditions.

Illustrations on this website are for guidance only and remain subject to change without prior notice. Please contact the sales office for full specifications and configurations.

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We use cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

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